Our Customer Feedback
Read the Latest Customer Reviews about Salerno Duane Ford in Summit, New Jersey. Our NJ Ford Dealer’s standards are what make buying an Ford in New Jersey even better. Read what our customers have said about their sales or service experiences at Salerno Duane Ford.
It was a great experience, Bob was very knowledgeable and professional. The experience on the day of pick up only took 1 hour. I will recommend this dealership to my friends
My experience at Salerno Duane Ford with Bob Cerza was very positive and straightforward. He was very helpful and informative during the leasing process, and had a really pleasant demeanor. Thanks Bob, and Salerno Duane!
Bob Cerza was outstanding. He was efficient, knowledgeable and very easy to work with. I highly recommend him to anyone looking for a new Ford product or used car.
After trying to find a parking spot for about 15 minutes I was ready to give up and leave. The body shop manager came out as I was about to leave and he was able to secure me a parking spot. I was told by the Jeep service department that it would take a week for my vehicle to be even looked at, m … Read More
Bob Montgomery was very friendly and provided excellent information. He also did not put any pressure on me to make a decision, and when I did return to purchase the vehicle he provided me with a great deal!
No-nonsense, fair and efficient process to buying a used car. Pricing was competitive. Inventory is not huge, but if they have what you are looking for I'd check them out.
Kudos to Bob Cerza! Bob knew how to make this transaction happen quickly and accurately. All communications were completed in a highly professional manner. He had answers for all our questions. The day we picked up the car was a happy occasion--there were smiles all around. It was a pleasure t … Read More
I just had a great experience here with a fantastic sales person. Thumbs up for Bob Montgomery! Reading the other reviews (and having been here for a few hours swapping an old lease for a new one) Bob is clearly head and shoulders above the rest!! I knew what car/model I wanted but still had some questions which he answered well, giving pros and cons for each decision to be made. If you want a Ford and you're in this area I couldn't recommend him more highly- Bob gets 5 stars! One of the sales people answered the phone by basically barking "Sales!" He did seem nice and engaged if you can get past the initial greeting.
I also saw a review about service. For what it's worth I got our car serviced here once before had a positive experience with that department also.
This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to everyone.
Bob Cerza was excellent. I dealt with Bob 3 years ago and I looked forward to working with him for my 3rd Ford lease. He is very personable.
Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get me through the process. He was willing to answer any question I had about the buying process or about the car. It's a long trip for me to get there, … Read More
First time buyer - Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get me through the process. He was willing to answer any question I had about the buying process or about the car. It's a long trip for me to get there, but if I have to buy another car, I would gladly buy it from Bob.
I walked into Salerno Duane Ford and was greated by a warm smile from the gentleman who sits right near the front door. Bob Cerza was professional, respectful and precise. When I first walked in that night, to when I followed up via email and phone, to signing the papers, and finally back to pick up … Read More
Bob Cerza at Salerno Duane Ford made our buying experience easy and comfortable. He was pleasant and knowledgeable and was able to answer all our questions and address all our concerns. he was patient and gave us all the time we needed to make a decision. I left the dealership driving a car that was … Read More
Excellent! - Working with Bob Cerza at Salerno Duane Ford was a great experience. Bob was not only pleasant to deal with but also had the knowledge of all the cars and their features. He took the time to explain and answer our questions and made the transaction so easy. If you are looking for a new car, go to Salerno Duane and ask for Bob Cerza. You will not regret it. Sam Awad
This is our 2nd experience at Salerno Duane Ford. We had previously leased a 2016 Ford Escape, and less than 1 year later, the car was t-boned, and totaled. The Ford airbags, seat belts saved my life. We went back to Salerno to replace our car and worked with Bob. It was a great experience, and comi … Read More
This was our first buy of a car in North America so we were a bit stressed ! Bob has been extremely nice, not pushy at all, letting us time for decision. I'd recommend him with no hesitation !
My wife and I leased a Ford Escape just yesterday from Bob Cerza at Salerno Duane Ford. It was a comfortable experience working with Bob and several members of the Dealership staff to complete the transaction. I would highly recommend this Dealership to potential buyers based on my experience. Ro … Read More