We want to thank all of our customers for helping us win a 2016 DealerRater Consumer Satisfaction Award! We appreciate everyone who left us a testimonial on our DealerRater page.
We’ve won DealerRater’s Consumer Satisfaction Award for the 2nd year in a row because of all of the positive reviews written by our customers about their experience in our sales and service departments.
We were able to get this accolade by achieving the following qualifications:
- Being in the top 10% U.S. franchise dealers based on our PowerScore
- Having a minimum of 25 reviews on DealerRater for the 2015 calendar year
- Getting an average minimum star rating of 4.0 on DealerRater (calculated quarterly), with 5.0 as the highest possible rating
- Receiving at least one (1) review on DealerRater per quarter during the 2015 calendar year
- Must not have been blacklisted within the 2015 calendar year
One of Our DealerRater Reviews
“Just leased a new Fusion with Salerno Duane Ford. This is our family’s 4th lease with the dealership and I’d say that speaks for itself as to our satisfaction with the service. We have dealt with Bob Cerza each time and it has always been a great experience. I personally don’t like car shopping because it is usually a big hassle, but the entire experience with Bob and the rest of the staff is always a pleasure. Everyone there in the sales department is friendly and helpful, and another exceptional member is Keith Caliguari who does all the service on all of our cars; very knowledgeable and goes above and beyond to help. Thanks to everyone there for all you do!” -Mcc1960, Satisfied Repeat Customer
We also want to give credit to our hardworking team for this award. It’s because of their dedication that Salerno Duane Ford is capable of satisfying as many customers as we do on a yearly basis. They’re here to make shopping for your next car and keeping your current vehicle running like new a hassle-free experience.
To experience why we received the 2016 DealerRater Consumer Satisfaction Award, please contact our team today.